Project Manager/CAD Design

TORINDRIVE International
Job Description
Torin Drive is the largest elevator traction machine manufacturer in the world. Torin Drive International is the U.S. headquarters for distribution, technical support and engineering. Our products are focused on high performance elevator applications. We are continuously looking for positive, energetic, passionate people to join our team.
TDI is currently seeking an experienced CAD technician to join our Project Management team. The Project Manager is part of the Sales Engineering team and is responsible for providing technical support to customers via phone and written communications as well as facilitating orders.
Primary Responsibilities:
• Prepare AutoCAD drawings and other technical documents for proposals and projects
• Develop and optimize customer relations through regular sales communications
• Create and process proposals and sales orders in accordance with company policy
• Maintain Customer information files and notes within the CRM system in accordance with company policy
• Assist with the resolution of customer issues, problems or complaints
• Assist in account collection if required and in the determination of any appropriate credits and/or returns
• Pursue increasing knowledge of the industry, markets and competitors
• Assist Engineering team in building prototypes, testing, establishing specifications and achieving desired performance with the end product
• Collaborate on the creation of technical documents and design drafts at the request of our customers which may include materials, functional characteristics, processes, quality control procedures, etc.
• Support the sales and warranty team with technical issues
• Follow-up on Machine Improvement lists
• Coordinate with manufacturing facility in China
• Produce periodic summaries and other reports or lists as requested by management
• Attend and participate in company meetings
• Perform all other duties as assigned
Job Requirements
• 3+ Years recent/relevant experience creating detailed drawings for mechanical or industrial equipment
• Must be proficient in AutoCAD and AutoDesk - familiarity with CAD/CAM equipment and relationship of CAD to CAM
• Associate's degree in computer aided drafting and math, and/or equivalent experience and training
• Excellent customer service and communication skills including a positive attitude
• Strong problem-solving ability and analytical skills
• Proficient computer skills with Microsoft Office and Windows OS
• Must have prompt and regular attendance, a sense of urgency, self-motivation and discipline, the ability to develop a rapport, and be a team player
At Torin Drive International, Inc. we understand that our employees are our most valuable asset. We offer a competitive salary, generous benefits package, opportunities for advancement and a positive work environment that recognizes initiative and enables personal growth.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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